Here at Yoshino, we know that you want the latest battery technology delivered to you as soon as possible. That’s why we make it an effort to get all orders shipped out sooner, then later!
Free standard shipping on all orders placed within the contiguous United States only. We do not ship to U.S. territories outside of the contiguous United States (including American Samoa, Guam, Marshall Islands, Micronesia, North Mariana Islands, Palau, Puerto Rico, and the U.S. Virgin Islands.) We also do not ship to Hawaii or Alaska.
All orders will be shipped within 48 business hours. Any order placed before 12:00 PM PST will be places in a queue for shipping same day, any orders placed after this time may require additional processing time. Note that all orders containing a Yoshino Power Station will only ship via Ground and are not currently eligible to be shipped via PO Boxes, and/or APO/FPO addresses.
Note orders will not ship out on any of the following holidays.
- New Year’s Day - January 1, 2023
- Easter Sunday - April 9, 2023
- Memorial Day - May 29, 2023
- Independence Day - July 4, 2023
- Labor Day - September 4, 2023
- Thanksgiving Day - November 23, 2023
- Christmas Day - December 25, 2023
- New Year’s Day - January 1, 2024
We currently do not ship outside the contiguous United States, for shipping to Canada, please contact customer service at customersupport@YoshinoPower.com.
Your shipment can take anywhere from 5 days – 10 days depending on your location. Note that any items being shipped with lithium-ion batteries that are over 300 wh will be checked then released by the shipping carrier which can take an extra 48 hours.
Estimated Delivery Time
Are there extra fees involved when purchasing a Yoshino product?
The outcome varies according to your chosen payment method. When using an international bank card for your purchase, the total cost might change due to fluctuations in exchange rates. Additionally, foreign conversion fees could be imposed by your bank or credit card provider. Feel free to reach out to your bank or credit card provider for inquiries about these charges. Any additional costs won't be indicated in your online order, and Yoshino will not be held accountable for such supplementary fees arising from payments made with international bank cards.
Sales Tax Information
Sales tax will be automatically charged by applicable US states to any customer who purchase from Yoshino that resides in said state. We are required by law to collect sales tax in these states. You will see the tax applied to your order once you confirm your shipping details within checkout.
How is the sales tax calculated?
The sales tax is computed based on the net value of the merchandise after accounting for all relevant discounts. The complete tax amount might encompass taxes levied on shipping and delivery fees (if these are taxable in your state).
The sales tax for your order will be presented during the checkout process.
Can sales tax be refundable?
In case of returns and/or refunds, the appropriate sales tax will also be refunded.
Yoshino Return & Refund Policy
We are proud to have you join the Yoshino Solid-State Evolution and appreciate your support! Just in case things don't work out, our return policy is made simple and applies to those who purchased directly from our website, YoshinoPower.com within the USA.
However, this policy applies only to purchases from our website; for orders made outside of YoshinoPower.com, please contact your other merchant or retailer for further information about their return/refund policies. Note that our return/refund policy is subject to change based on local laws and regulations.
All customers who made a purchase directly on YoshinoPower.com may request a full refund within 24 hours after placing that order; however, if you wait more than 24 hours before delivery, transaction fees will be applied depending on your payment method (3% for credit card users, 3.5% for PayPal users, etc.). Please note that orders cannot be canceled after being shipped out 30 days or fewer before such a request.
At Yoshino, we strive to ensure every customer has the best shopping experience. For that reason, customers in the USA can return any unused items for a full refund or exchange within 30 days of receiving their order. Furthermore, should there be an issue with purchased items – related to quality - our team will grant you a one-time free replacement within 30 working days from the delivery date.
Please note that a Return Authorization Number (RAN) given to you by a Yoshino customer support team member is required for any return (see “Return Process” below). On returned US orders, there will be an additional charge for return shipping plus a transaction fee - 3% for credit card users, 3.5% for PayPal or Affirm customers, and 3.3% if Klarna is used as your payment method. If you decline your shipment, the original payment may still be subject to a double shipping fee.
Contact Yoshino Support via customersupport@YoshinoPower.com to initiate the return process and provide you a Return Authorization Number (RAN). Please provide proof of purchase, such as a receipt or order confirmation. We will then provide instructions on properly packing the product(s) when returning them to us. Please ensure all original components are included in the package and have not been tampered with.
If you wish to return something that already has been shipped but not yet delivered, please first get in touch with our Support Team at customersupport@YoshinoPower.com and follow their instructions!
Yoshino will endeavor to process refunds within 14 business days after our receipt of the returned item. You will be notified when the order has been processed, and your funds are on their way back to you! If it's taking longer than expected, feel free to reach out through our customer support at customersupport@YoshinoPower.com - we're here for you every step of the way!